Privacy Policy for Paving Slabs (pavingslabs.co.za)

Last updated: September 30, 2025

Introduction

Paving Slabs, a division of BlokTrading®, is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) in South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (pavingslabs.co.za) or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, or other contact details you provide when contacting us, requesting a quote, or placing an order.
• Website Usage Data: Information such as your IP address, browser type, device information, and pages visited, collected automatically through cookies or similar technologies.
• Transactional Information: Details related to purchases, inquiries, or communications with us.

2. How We Collect Information

We collect information:

• Directly from You: When you fill out forms, contact us via email or phone, or place an order.
• Automatically: Through cookies and analytics tools when you browse our website.
• From Third Parties: In limited cases, such as through trusted partners or service providers, where you have consented to share your information.

3. How We Use Your Information

We use your personal information to:

• Process and fulfill orders for paving slabs or related products.
• Respond to inquiries, provide customer support, or send quotes.
• Improve our website and services through analytics.
• Send marketing communications (e.g., newsletters or promotions), only with your consent.
• Comply with legal obligations under South African law, including POPIA.

4. Legal Basis for Processing

We process your personal information based on:

• Your consent (e.g., for marketing communications).
• The necessity to fulfill a contract (e.g., processing your order).
• Our legitimate business interests (e.g., improving our website or services).
• Compliance with legal obligations.

5. Sharing Your Information

We may share your personal information with:

• Service Providers: Trusted third parties (e.g., payment processors, delivery services) who assist in operating our business, subject to strict confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights, property, or safety.

We do not sell or share your personal information for purposes unrelated to our services.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies as described.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Request access to your personal information.
• Request correction or deletion of your personal information.
• Object to or restrict the processing of your information.
• Withdraw consent (where applicable) by contacting us.
• Lodge a complaint with the Information Regulator at complaints.IR@justice.gov.za.

To exercise these rights, please contact us using the details below.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your information.

10. International Data Transfers

If your personal information is transferred outside South Africa (e.g., to cloud service providers), we ensure appropriate safeguards are in place to comply with POPIA and protect your data.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised date.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

BlokTrading® (Paving Slabs)
Email: info@pavingslabs.co.za
Phone: 011 609 9351/2
Address: 133 Terrace Road, Sebenza, Edenvale

Alternatively, you may contact our Information Officer:
Name: The Manager
Email: info@bloktrading.com

14. Complaints

If you believe we have not handled your personal information appropriately, you may lodge a complaint with the South African Information Regulator:

Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/